1. Supported Payment Methods
Payments on KaziGo may be made via:
- Mobile money (whatever is normal in your country).
- Supported payment gateways for the KaziGo Premium membership.
- Bank transfers, where enabled.
- Other third-party providers we may add over time.
2. Fees
KaziGo may charge:
- An optional KaziGo Premium membership of $1 per month, paid by providers who want the Premium badge, top placement, early job alerts and an ad-free app.
- Verification, withdrawal or payment-processing fees as disclosed in-app.
Current fees are shown in the platform before a transaction is confirmed.
3. Premium Membership
KaziGo is free to use. Premium is an optional $1 per month membership that renews only when a member chooses to pay for another month. It can be cancelled at any time and is managed from the Premium page in the app.
4. Refund Rules
Refunds may apply where:
- The agreed service was not delivered.
- Fraud or misrepresentation is confirmed.
- A dispute is decided in the user's favour through our dispute process.
Refunds are returned via the original payment method where possible. Processing time depends on the payment provider.
5. Cancellations
Cancellations are governed by our cancellation rules in-app. Late cancellations may attract a fee, charged to the cancelling party as disclosed in-app.
6. Disputes
All payment disputes must be raised through the KaziGo dispute system. We will review the evidence and may issue a full refund, partial refund, or take account action. See our Dispute Resolution policy.
7. Taxes
Users are responsible for their own tax obligations on income earned through KaziGo, in line with Zimbabwean tax law and any other jurisdictions that apply to them.
8. Contact
Email: info@kazi-go.com
Questions about this policy? Contact us at info@kazi-go.com.